1. Enterprise AI Regulatory Platform (ELLA)
Role: Program Lead | Environment: AI/ML Platform | Budget: ~$300K
Directed the end-to-end delivery of generative AI regulatory research assistant designed to streamline compliance workflows for medical device innovators.
📊 Program Scope:
- Led multi-phase development spanning market research, concept design, data engineering, model development and training, front-end coding, evaluation, and launch.
- Coordinated cross-functional teams across Engineering, Product, and Executive leadership.
- Established governance structures including executive dashboards, risk frameworks, and milestone reviews.
🚀 Impact:
✅ Improved regulatory navigation and operational efficiency for enterprise users
✅ Accelerated decision-making through AI-enabled search capabilities
✅ Positioned organization as an innovation leader in regulatory technology
Architecture:
ELLA is a RAG-based system combining open source language model (LLaMA), with FDA regulatory documents and MAUDE entries, ensuring controlled, explainable outputs rather than relying on raw generative AI.
End-to-End Flow
User → API → Retrieval (Vector DB) → LLM → Guardrails → Response
The system retrieves relevant FDA documents using embeddings and a vector database, then passes that context to an LLaMA to generate a grounded response, with guardrails ensuring accuracy and compliance.
Components
- Document Sources
- FDA databases
- MAUDE reports
- CFR Regulations
- Embedding Model
- Converts documents → vectors
- Vector Database
- Stores embeddings
- Enables semantic search
👉 Output: Top relevant documents
2. AI Diabetes Prediction Platform
Role: Program Lead | Environment: AI/ML Healthcare SaaS | Budget: ~$500K
Directed the end-to-end delivery of a predictive AI platform designed to identify high-risk diabetes patients and enable early intervention across healthcare systems.
📊 Program Scope:
• Led multi-phase program delivery across data acquisition, model development, validation, deployment, and clinical integration
• Designed and implemented predictive ML models (XGBoost, Random Forest, Logistic Regression Model) using EHR, lab results, and patient lifestyle data.
• Coordinated cross-functional teams across Data Science, Engineering, Clinical Experts, Compliance, and Product
• Established data governance, model validation frameworks, and regulatory alignment (HIPAA / PHIPA / FDA SaMD guidelines)
• Built RAG-enabled clinical insight layer to explain predictions using medical literature and patient history
• Developed real-time risk scoring dashboards integrated into clinician workflows (EHR systems)
• Implemented MLOps pipelines for continuous model monitoring, retraining, and performance tracking.
🚀 Impact:
✅ Enabled early detection of high-risk diabetes patients, improving preventive care outcomes
✅ Reduced hospital admissions and complications through proactive intervention strategies
✅ Improved clinician decision-making with explainable AI insights and risk stratification
✅ Established scalable AI healthcare platform architecture for future chronic disease prediction (cardio, hypertension)
✅ Strengthened compliance and trust through robust governance and model transparency
3. Stroma SLS Software Platform (Laser System)
Role: Program Lead / Technical Project Manager | Environment: Medical Device Software | Budget: ~$5M
Led the development and delivery of Stroma SLS software, laser technology to change eye color from brown and hazel to the options of a natural lighter color.
📊 Program Scope
• Directed end-to-end software delivery across requirements definition, software architecture, development, verification & validation (V&V), and regulatory readiness
• Collaborated with engineers, QA/RA teams, and clinical stakeholders to translate requirements into scalable software solutions
• Managed development of image acquisition, processing algorithms, and visualization modules for laser delivery.
• Established Agile delivery model including backlog management, sprint planning, and release governance
• Led integration with hardware systems (optics, sensors, embedded components) ensuring real-time data capture and processing
• Implemented design controls aligned with FDA / ISO 13485 / IEC 62304 standards for medical device software
• Oversaw risk management (ISO 14971) including hazard analysis, traceability matrices, and mitigation strategies
• Coordinated verification & validation activities, including system testing, usability testing, and clinical evaluation support.
🚀 Impact
✅ Enabled high-precision imaging and analysis capabilities, improving diagnostic accuracy and product performance
✅ Accelerated development timelines through Agile execution and cross-functional alignment
✅ Achieved regulatory compliance readiness, supporting successful audits and submissions
✅ Improved software quality and reliability via robust V&V and risk management frameworks
✅ Delivered a scalable platform supporting future enhancements and product iterations
4. CloudHRV Clinical Analytics Platform
Role: Senior Project Manager | Environment: Enterprise SaaS
Oversaw implementation of a cloud-based analytics platform delivering AI-driven clinical insights.
📊 Program Scope:
- Directed SaaS deployment ensuring alignment between platform capabilities and healthcare client needs.
- Managed interdependent workstreams including integrations, cybersecurity compliance, and data governance.
- Partnered with Product teams to support continuous feature delivery.
🚀 Impact:
✅ Enabled real-time clinical insights with minimal operational friction
✅ Strengthened recurring revenue model through scalable SaaS delivery
✅ Enhanced customer adoption through structured onboarding
5. Top Box Foods Digital Commerce Replatform
Role: Program Lead | Environment: Enterprise eCommerce Transformation
Led strategic replatforming initiative to modernize eCommerce infrastructure and support multi-franchise growth.
📊 Program Scope:
- Directed migration from legacy Drupal architecture to a scalable CMS and commerce ecosystem.
- Aligned executive stakeholders around revenue growth objectives.
- Governed roadmap execution, dependencies, and delivery milestones.
🚀 Impact:
✅ Supported projected $1–2M annual revenue growth
✅ Consolidated reporting for improved business intelligence
✅ Enabled independent franchise operations
6. National Dealer Management SaaS Implementation
Role: Agile Program Leader | Scale: 1,400+ dealerships
Led large-scale deployment of SaaS dealer management systems and third-party integrations across Canada.
📊 Program Scope:
- Directed distributed teams across North America and India.
- Managed integrations including warranty claims, parts ordering, and accounting modules.
- Mentored teams while scaling Agile delivery practices organization-wide.
🚀 Impact:
✅ Achieved Kia Certified DMS provider status
✅ Improved operational efficiency across dealership network
✅ Increased delivery predictability using Agile metrics
7. Air Miles Digital Transformation Program
Role: Program Lead / Senior Project Manager | Environment: Customer Loyalty Platform | Budget: ~$3M
Led a strategic digital transformation program to modernize the Air Miles platform, enhance partner value, and deliver personalized customer experiences across digital channels.
📊 Program Scope
• Directed end-to-end transformation across technology modernization, customer experience redesign, and data-driven personalization
• Implemented new digital platforms and methodologies to enable scalable, omnichannel engagement (web & mobile)
• Led cross-functional teams across Engineering, Product, Marketing, Data Analytics, and Partner Management
• Delivered personalization engines leveraging customer data to provide targeted offers and recommendations
• Enhanced mobile application capabilities to improve user engagement, usability, and feature adoption
• Established program governance, stakeholder alignment, and executive reporting frameworks
• Integrated partner ecosystems to ensure seamless offer delivery and value realization
🚀 Impact
✅ Strengthened retention of key strategic partners through improved platform capabilities and value delivery
✅ Increased customer engagement via personalized offers and enhanced mobile experiences
✅ Attracted new collectors through modernized digital channels and improved user experience
✅ Enabled data-driven decision-making with advanced analytics and customer insights
✅ Positioned Air Miles as a digitally mature, customer-centric loyalty platform
8. Digital Marketing & Customer Acquisition Program (Bravecto & Mastercard)
Role: Program Lead / Digital Project Manager | Environment: Marketing Technology & Customer Engagement | Budget: ~$1.5M
Led multi-brand digital marketing initiatives focused on customer acquisition, lead generation, and conversion optimization through targeted campaigns and data-driven engagement strategies.
📊 Program Scope
• Directed end-to-end delivery of digital campaign platforms, including microsites, lead generation funnels, and customer journey orchestration
• Designed and launched a promotional microsite for Bravecto, enabling veterinary clinics to drive sales through targeted incentive programs (AMC gift cards)
• Implemented lead generation frameworks for Mastercard, leveraging gated content (whitepapers, forms) to capture high-quality prospects
• Integrated leads into automated customer journey workflows (CRM/marketing automation platforms) for nurturing and conversion
• Collaborated with cross-functional teams across Marketing, Product, Data Analytics, and Agency partners
• Established performance tracking dashboards to monitor campaign effectiveness (conversion rates, engagement, ROI)
• Optimized digital touchpoints (web/mobile) to enhance user experience and campaign performance
🚀 Impact
✅ Increased Bravecto product sales by 20% through targeted incentive-driven microsite campaigns
✅ Captured 10% more qualified leads for Mastercard via optimized lead generation strategies
✅ Improved lead-to-customer conversion through automated nurturing journeys and personalized engagement
✅ Enhanced marketing ROI through data-driven targeting and performance optimization
✅ Strengthened digital acquisition capabilities across multiple brands and campaigns
9. Customer Rewards Innovation Program (Ford, Parkland, CIBC)
Role: Program Lead / Senior Project Manager | Environment: Customer Loyalty & Financial Services | Budget: ~$2M
Led the design and delivery of a cross-partner rewards program to create shared customer value and drive increased engagement across automotive, fuel, and banking ecosystems.
📊 Program Scope
• Led end-to-end program delivery using Design Thinking methodology to identify customer needs, pain points, and value opportunities across partner ecosystems
• Facilitated workshops and stakeholder sessions with Ford, Parkland, and CIBC to co-create a unified rewards solution
• Designed and implemented integrated reward structures aligned to customer journeys across multiple touchpoints (fuel, automotive services, financial products)
• Coordinated cross-functional teams across Product, Marketing, Data Analytics, and Partner Organizations
• Defined customer segmentation and personalization strategies to maximize relevance and adoption
• Established program governance, KPI tracking, and performance measurement frameworks
• Ensured seamless integration with loyalty platforms, CRM systems, and partner channels
🚀 Impact
✅ Increased customer enrollment across partner programs through a unified and compelling rewards offering
✅ Boosted customer engagement and transaction frequency across automotive, fuel, and financial services
✅ Drove higher customer spend and cross-partner value realization
✅ Strengthened strategic partnerships by delivering mutual business value and improved customer experience
✅ Positioned the organization as a leader in customer-centric, ecosystem-driven loyalty innovation
10. Ford Email Marketing & Sales Enablement Program
Role: Program Lead / Digital Marketing Project Manager | Environment: Automotive Marketing & CRM | Budget: ~$1M
Led the design and execution of targeted email marketing campaigns to drive customer engagement, lead conversion, and vehicle sales growth.
📊 Program Scope
• Directed end-to-end delivery of email marketing campaigns, including strategy, segmentation, content design, and deployment
• Developed data-driven customer segmentation models to deliver personalized messaging aligned with buyer intent and lifecycle stage
• Collaborated with cross-functional teams across Marketing, Sales, CRM, and Analytics to align campaigns with sales objectives
• Implemented A/B testing and performance optimization frameworks to continuously improve open rates, click-through rates, and conversions
• Integrated campaigns with CRM and marketing automation platforms to enable lead tracking and attribution to sales outcomes
• Established campaign performance dashboards and reporting mechanisms for stakeholder visibility
🚀 Impact
✅ Increased vehicle sales by 15% through targeted and personalized email campaigns
✅ Improved customer engagement and conversion rates via data-driven targeting and optimized messaging
✅ Enhanced marketing ROI through performance tracking and continuous campaign optimization
✅ Strengthened alignment between marketing initiatives and sales outcomes